Account & Login
Creating your ISB19 account takes under two minutes. Go to the Register page, enter your mobile number, choose a strong password and verify your number with the OTP sent to you. Once verified, your account is ready to use straight away — you can deposit funds and start betting immediately.
On the Login page, tap the "Forgot Password" link below the password field. You'll be asked to enter your registered mobile number, and a verification code will be sent to it. Enter that code, choose your new password and you're all set. If you still can't get back in, contact our support team through the Help section.
No. ISB19 permits only one account per person. Creating multiple accounts is against our Terms and Conditions and may result in all accounts being suspended. If you have trouble accessing your existing account, please recover it through the password reset process rather than opening a new one.
Log into your account and go to the Profile or Account Settings section in your dashboard. From there you can update your display name, email address and other details. For mobile number changes, identity verification may be required to protect your account security.
Yes — ISB19 has a dedicated mobile app that works smoothly on Android devices. You can download it here. The app gives you full access to sports betting, live casino, slots and your account dashboard from anywhere in Pakistan. Your login credentials work exactly the same on the app as on the website.
Deposits & Payments
ISB19 supports all major Pakistan payment channels including JazzCash, Easypaisa, Raast, bank transfers and debit/credit cards. Mobile wallets are the most popular choice among our members because funds reflect almost instantly. Head to the Deposit page to see all available options and their processing times.
The minimum deposit varies depending on the payment method you choose. For JazzCash and Easypaisa, it's kept low so that players of all budgets can enjoy the platform. Check the Deposit page for the exact minimums and any applicable limits for each method. All transactions are processed in PKR.
JazzCash and Easypaisa deposits typically reflect in your ISB19 wallet within a few seconds to a couple of minutes. Raast and bank transfers may take slightly longer depending on your bank's processing time. If a deposit hasn't appeared after 30 minutes, take a screenshot of your transaction confirmation and reach out to our support team with the reference number.
ISB19 does not charge any platform-side fees on deposits. However, your bank or mobile wallet provider may apply their own transaction charges. We recommend using JazzCash or Easypaisa for fee-free, instant deposits. Always check with your payment provider if you're unsure about their charges.
Withdrawals
Log into your account, go to the Withdrawal section in your dashboard and choose your preferred payment method — JazzCash, Easypaisa, Raast or bank transfer. Enter the amount you wish to withdraw and confirm the request. Withdrawals are typically processed within a few hours during working hours. Make sure your account details are verified before making your first withdrawal request.
Withdrawal delays can happen for a few reasons: your account verification may be incomplete, you may have an active bonus with wagering requirements still to be met, or there may be a high volume of requests being processed. Check your account verification status first. If everything looks fine and the delay persists beyond 24 hours, contact our support team with your withdrawal reference number.
Yes, a minimum withdrawal threshold applies and it varies by payment method. These limits are kept reasonable so that players can access their winnings without hassle. You'll find the exact figures listed in the Withdrawal section of your account dashboard. All payouts are made in PKR directly to your selected payment method.
Sports Betting & Casino
Absolutely. ISB19's Sports section covers Pakistan Super League, T20 internationals and all major cricket fixtures with live in-play betting. Odds update ball-by-ball, so you can place bets as the match unfolds. During PSL season, we also run special match-day promotions exclusively for logged-in members.
ISB19's Casino offers a wide selection including live dealer tables (Roulette, Blackjack, Baccarat), hundreds of slots from top providers, Andar Bahar, Teen Patti and more. The Game Lobby is updated regularly with new titles. All games are accessible from your browser or the mobile app without any additional downloads.
Yes. Alongside cricket, the Sports section includes coverage of major football leagues and international tournaments, as well as popular esports titles for competitive betting. The range of markets is regularly expanded based on what our Pakistan members are most interested in.
Head over to the Wins page to see a live feed of recent big wins from ISB19 members. It's a great way to see which games and sports bets are paying out and to get inspired before choosing your next bet. The page refreshes regularly to show real results.
Bonuses & Promotions
New ISB19 members are welcomed with a first-deposit bonus that adds extra funds to your account when you make your initial deposit. The exact bonus percentage and maximum amount are displayed on the Register page and your account dashboard after signing up. Bonus terms including wagering requirements apply — read them carefully before opting in.
Wagering requirements mean you need to bet a certain multiple of your bonus amount before you can withdraw the bonus funds as real money. For example, a 10x wagering requirement on a PKR 500 bonus means you need to place a total of PKR 5,000 in qualifying bets before that bonus converts to withdrawable cash. Your dashboard shows your real-time wagering progress.
Yes. ISB19 runs regular reload bonuses, free spins on featured slots, cashback offers and special PSL match-day promotions. Promotions are visible in your account dashboard after you log in. Some offers are time-limited so it's worth checking your dashboard regularly to make sure you don't miss anything.